FAQ

How to Check on Your Ticket Status
TABLE OF CONTENTS Accessing FreshDesk Portal Viewing Tickets Viewing Ticket Details Accessing FreshDesk Portal Given that you are reading this, yo...
Mon, 3 Aug, 2020 at 8:50 AM
SMART - Header vs Line Level Submission
Use cases of Header Level vs Line Level Header Level Used for the whole order if it is going to the Order Execution team or it is all the same Manufac...
Mon, 3 Aug, 2020 at 8:50 AM
SMART - Request Types and Location
TABLE OF CONTENTS Account Details Screen Order Screen Quote Screen Product Details Screen Account Details Screen Current Ticket Group Ticket Typ...
Tue, 15 Jun, 2021 at 8:34 AM